Refund Policy
At EventSpark, we value your satisfaction and strive to provide exceptional services to event organizers and participants. This Refund Policy outlines our procedures regarding refunds for our services.
1. Event Cancellation or Postponement:
In the event of a cancellation or postponement, EventSpark will not facilitate any refund process. Attendees seeking refunds are advised to directly communicate with the organizers of the event. EventSpark bears no responsibility for refund-related matters.
2. Participant Requests:
If a participant requests a refund for a ticket or registration, EventSpark will not facilitate the refund process. Participants should refer directly to the event organizer for assistance with refund requests. The timeline and eligibility for refunds will be governed by the organizers terms and conditions.
4. Unauthorized Charges:
If you notice unauthorized charges on your payment method related to EventSpark services, please contact us immediately. We will investigate and take appropriate action to resolve the issue.
5. Contact Information:
For refund inquiries or to request a refund, please contact us using the following methods:
Phone: +880 1755444807
Email: hello@xpeedlab.tech
Website: https://www.xpeedlab.tech/